Refund Policy

Important Notice

We recommend that you inspect items for damage before accepting them. If there is any damage present, we suggest that you refuse delivery. We've taken great care in selecting the products used to package the prints, but once it leaves our hands we have no control over its handling by the postal service. If your item does arrive damaged please let us know so that we can arrange a replacement - Please note - refusal of the delivery alone will not automatically generate a replacement, Please ensure you contact us. 

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Acceptable Items for Return

Bespoke or commissioned items cannot be returned. Standard stock items are returnable and refund will be made dependent on the condition of the item once received back. 

The value of the refund will be dependant on the product being in the same condition as when purchased.

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How to Return an Item

If you wish to return an item for any reason, please contact us straight away via email. For any returns, we request that you notify us by email of intention to return the items. You have 30 days after the day of delivery in which to return the goods. You will be issued with a Returns Authorisation Form which we would ask you print and include with the item being returned so that we're able to identify it once received back.

Arrangements and costs for the return of goods to the return address shown on the original posting will need to be met by the Client. 

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Cancellation Policy

Please contact us as soon as possible to advise of any requirement to cancel your order. Once the goods are dispatched you will need to follow the returns policy in place, which will include the cost of return shipment.

Notification of cancellation would be requested via email, or phone will be accepted subject to confirmation in writing.